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Care Plus Premium

An all-inclusive, premium support service that provides 24/7 support to customers who run mission-critical networks. Care Plus can be tailored to work with medium to large network deployments, or operators who do not have an existing support infrastructure.

  • Care Plus Help Desk/Service Portal
  • 24/7 Unlimited Chat Support
  • 24/7 Emergency Phone Support
  • Emergency On-Site Support
  • Equipment Maintenance Release
  • Technical & Management Escalation Processes
  • Equipment & Software Feature Releases
  • Customized SLA

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(20 hours a day, 5 days a week)

We offer free, basic support for all our valued customers.
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