Australian ISP Ezi-Web Partners with Mimosa to Offer Fiber-Fast Fixed Wireless

Taking on an incumbent service provider is always a daunting task, but given NBN’s failed promises to deliver reliable broadband in the Queensland area, Ezi-Web co-founders Jeffrey Smidt and Arron Hollis saw the immediate business potential. With their technical backgrounds, entrepreneurial vision and cutting edge technology, Smidt and Hollis founded Ezi-Web to deliver ultra-broadband speeds to the local community who struggled for years to connect to the internet.

The Bundaberg -based ISP started by identifying numerous local, rural areas that had been left high and dry by the national carrier’s well-known deployment delays. After thoroughly evaluating technology options, Ezi-Web selected Mimosa’s fixed wireless solutions as their technology of choice to deliver the broadband speeds its businesses and residents needed. Today Ezi-Web is able to light up subscribers within three weeks versus the standard 18-month lead time quoted by the national telco, with speeds of up to 200 Mbps – twice as fast for roughly the same price.

“We are excited to partner with Mimosa as we deliver these fiber-fast speeds to Queensland,” said Hollis. “Their technology has blown us away – Mimosa products are so easy to deploy and deliver on the promise of ultra-broadband speeds without the lengthy wait. In this era of ‘Netflix and Chill,’ Mimosa’s solutions enable us to easily offer the speeds our customers demand.”

In addition to blow-away speeds, Ezi-Web is equally committed to delivering subscribers a robust and reliable service, an critical factor for local business owners. With frequent interruptions and slow and spotty internet, the previous lack of broadband had a negative impact on local business growth.

“This is a once-in-a-lifetime opportunity to get a real foothold in the market,” continued Hollis. “There has never been a similar time in Australian history where we have a monopoly that is causing such pain and frustration, and everyone is looking for an alternative.”

In addition to the numerous requests Ezi-Web sees pouring in from in and around Bundaberg, enquiries regularly come in from as far afield as Perth, Adelaide and Sydney. “Our aim is to roll this service out for hundreds of customers in each city,” said Hollis.

To provide their subscribers with the best possible internet experience, the ISP deploys Mimosa A5c connectorized access point devices on local towers, connecting wirelessly to client homes using either a discreetly-designed Mimosa C5 or C5c client device installed on the client’s roof. The network is robustly designed to handle the large traffic volume, and provides fail-over redundancy across all of its services. The premier, high-performing Australian hosting facilities are manned 24/7 to promptly respond to any network outage.

“We were looking for a lower-cost 5 GHz system which supported GPS sync and could handle a larger number of customers. We also had the goal of providing high-speed services to each customer, ranging from 30 Mbps to 200 Mbps.”

“We were referred to Mimosa by another ISP,” said Hollis. “We were looking for a lower-cost 5 GHz system which supported GPS sync and could handle a larger number of customers. We also had the goal of providing high-speed services to each customer, ranging from 30 Mbps to 200 Mbps.” High capacity was a critical requirement for Ezi-Web to enable them to compete against other providers and technologies, including VDSL and in some areas, licensed fixed wireless.

Hollis was pleasantly surprised with Mimosa’s ease of use. “I can tell the interfaces have been specifically designed to be simple for anyone to use. And with the cloud connectivity, the real time management capabilities help us reliably deliver the service quality and speed that other networks struggle with.”